ABOUT US > FAQ

FREQUENTLY ASKED QUESTIONS

Q1. Can I buy Products online?
Yes, you can place orders online.
Browse the Product Menu, add items to your Shopping Cart and proceed to the Check out. This process will generate a tentative order. NO payments are processed online. We will confirm your order and details via fax, email or by phone.

Q2. Can I browse the entire product range?
Yes, but you must be a registered business.
As we are wholesalers, and supply reseller's of our products, you are required to register your business, provide full details and become a member to have full access granted on our website.
Navigate to: PRODUCT > Trade Access > Register

Q3. How to I pay?
Credit Card, Direct Deposit or Cheque.
Account holders will be invoiced.
New customers will receive a Proforma Invoice for Payment to be arranged.
Direct deposit and cheques are also accepted but goods ordered will only be supplied after payment has been received.

Q4. When will I receive the order?
When your order and details are confirmed it is generally one to five working days for delivery to capital cities Nationally unless you have requested otherwise.

Q5. Pricing
All prices displayed on this website are exclusive of GST (Goods and Services Tax).
10% GST will be calculated at the Checkout.